Diploma in Health Services Managment

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Program Description

The Diploma in Health Services Management is a program of the Faculty of Health Sciences and the Flexible Learning Center. Prospective participants (target audience) are all persons working in any health organization who are responsible for the administration and management of a health institution or employed as a supervisor in hospitals or health centers both in public and private health institutions.

Experts in the Faculty of Health Sciences and Flexible Learning Center will define the competency standards required to assess the extent of prior learning and experience of the participants, which will be used for selecting of participants and assessing expected outcomes. Each unit of study will have a description of the required working knowledge and skills, a summary of the performance criteria that will be applied, and a list of measurable key competencies.

The proposed program has been designed to develop basic skills and competencies that are required in the broad areas of management and supervision, staff recruitment, training and development, performance appraisal, and implementation of organizational policies and directives, budgeting and expenditure management with financial integrity, and a general ethical approach to the management and administration of the health industry.



Study Mode and Location

Part time (block mode) on and outside Divine Word University Campus, Madang

Requisites to complete the award

Achievement of 80 credit points.

Entry Requirement

The program is designed for anyone is in charge of a health center or in a management position in a health institution. Prior training as a nurse or health extension or other health related qualification is desirable.



Units Offered

Semester One

HM 207 Managing Health Services

FL 104 Word Processing and Spreadsheet Fundamentals

Semester Two

HM 208 Managing Quality Health Standards 

FL 101 Christian Ethics and Gender Equity

Semester Three

HM 209 Epidemiology and Biostatistics

FL 103 Supervise for Goal Achievement

Semester Four

HM 210 Managing Health Resources

FL 205 Managing Budgets and Expenditure

Program Unit Descriptions

HM 207

HM 207 Managing Health Service Management -10 Credit Points

Health managers need to be able to implement health policy throughout the health delivery system. Implementation is the key to good service provision. Implementation activities include organising resources, leadership action and controlling the implementation process. Participants develop the ability to ensure the efficient and sustained utilisation of the human, physical, material and fiscal resources of health service delivery in line with the identified needs of the population.

FL 104

FL 104 Word Processing and SpreadSheet Managment - 10 Credit Points

Word Processing and reports provides students with the basic knowledge in maintaining computer files on a personal computer, to access previously stored files efficiently and to produce word-processed documents to be used within the work place. Producing reports builds skills that enable an individual to do research and to compile a professional and coherent work place reports.

HM 208

HM 208 Managing Quality Health Standards - 10 Credit Points

This unit examines the background of quality management, the importance of Health Department Standards, and the potential benefits available. The unit reviews what quality, quality assurance, and quality management mean. Consideration is given to quality standards and how an organization’s culture and employee attitudes can affect quality outcomes. Hospital standards are used as examples of the application of quality techniques. The resources, infrastructures and tools necessary to ensure quality of care will be discussed and evaluated. The unit has been designed to develop basic skills and competencies that are required in the quality of health care assessment, control, and improvement in healthcare delivery settings, client relationship management, dealing with other employees and other stakeholders, interpretation and implementation of government quality improvement policies and directives, and a general ethical approach to the management and administration of an health institution. It challenges participants to visualise and realise the critical role of quality planning and health care improvement.

FL 101

FL 101 Christian Ethics and Gender Equity- 10 Credit Points

This unit covers the ethical conduct required of managers and supervisors and the responsibility to encourage ethical conduct in others, colleagues and supervised staff. This professional conduct includes respecting human rights. It includes contributing to an ethical workplace and participating in ethical decision-making. In practice, ethical conduct is demonstrated in the context of generalist or specialist work activities such as applying processes, delivering and monitoring services to clients, using resources, conducting interviews, giving evidence, awarding contracts. Professional ethical conduct and recognition of human rights are explained using Christian values and practices.

HM 209

HM 209 Epidemiology and Biostatistics - 10 Credit Points

This unit is an introduction to the basic principles of developing research questions, testable hypothesis and study objectives; define ratios, proportions and rates, and explain the differences between them; calculate incidence and prevalence, and use both direct and indirect methods for standardising mortality rates. Students study the distribution and determinants of disease in specific populations, and the application of this knowledge to the evaluation of and control of health problems in the community. The unit provides the knowledge and skills to consider abstract data, concepts and or raw materials and frame appropriate questions to achieve a solution or a range or solution to a problem.

FL 103

FL 103 Supervise for Goal Achievement - 10 Credit Points

This unit covers the ability of managers to manage the performance of the staff that report to them directly. Development of key result areas and key performance indicators and standards, coupled with regular and timely coaching and feedback, provide the basis for performance management. This unit is for managers in health institutions. The unit is a key management skill required by organizations to respond to a rapidly changing environment.

HM 210

HM 210 Managing Health Resources - 10 Credit Points

This unit addresses the key concepts of resource management with a focus on medical supply management. Students explore importance of these resources and the need to ensure their ongoing maintenance for effective delivery of health services in health care facilities in PNG. They will be adept at store keeping according to accepted norms, stock controls and forecasting to ensure optimum supply/demand balance that prevents shortages and excess supplies, and wastage due to expiry. They will also be adept at conducting inventories. Students examine the planning cycle and apply planning methodology to a practical exercise, namely the undertaking of immunisation patrols and/or any other project that revolves around standard operating procedures for medical supply management. Participants gain the knowledge and skills to promote efficient and sustained utilization of the physical and material resources of health service delivery.

FL 105

FL 105 Managing Budgets and Expenditure - 10 Credit Points

This unit covers the skills and knowledge required to determine cost behaviour and to analyse costs within a health facility using financial formulas to ascertain its financial performance. The unit has been designed to develop basic skills and competencies that are required in the broad areas of financial management, client relationship management dealing with other employees and other stakeholders, interpretation and implementation of organisational policies and directives, budgeting and expenditure management with financial integrity, and a general ethical approach to the management and administration of the people, without whom the organisation cannot realise its vision, mission and objectives. It challenges participants to visualise and realise the critical role of financial planning, justification of expenditure items and to strategise cost control measures within their sphere of influence. These components are necessary for the overall success of an organisation regardless of its nature or character.

Advanced Diploma in Eye Care

Program Description

The Advanced Diploma in Eye Care (ADEC) will provide training in primary eye care, vision and eye health screening, treatment of anterior eye conditions, referral as necessary, refraction and prescription of glasses, theatre assistance and minor surgery.  Teaching in management and community eye health will also be provided, so that graduates are capable of organizing eye care services and centres and providing eye care to those in remote areas. Training in health promotion will incorporate the prevention and promotive aspects of eye care to ensure that graduates can provide comprehensive eye care services. Graduates will be recognised as Ophthalmic Clinicians with the PNG Medical Board

 

Duration of Study

The Advanced Diploma in Eye Care (ADEC) program is a one year full time program. The ADEC program aims to develop the capacity and ability of students to provide eye care independently in PNG. Graduates will form part of the leadership of eye care service development for the future.

Study Mode and Location

Full time on Campus, Divine Word University, Madang in association with Modilon General Hospital Eye Clinic

Requisites to complete the award

All units in the program have a 10 credit point value. Students are required to achieve 80 credit points and have paid all fees to be eligible to graduate with the Advanced Diploma in Eye Care.

Entry Requirement

Normal entry will require potential candidates to have completed a Bachelor degree program in Nursing or Health Sciences, or hold a nursing or a community health worker qualification recognized and/or registreable with Nursing Council or Medical Board in PNG. Those candidates intending to apply are encouraged to seek initial advice from the Eye Care department of the Faculty of Health Sciences.

Entry requirements also include a minimum of one year’s experience in a health related field and matriculation or grade 12 certification. Special entry may be considered, on a case-by-case basis, for those who do not satisfy the above requirements for admission to the PGDEC program. The bases for such applications must be supported by providing the following documentations: 1.A nursing diploma with significant and successful nursing experience

2.Other academic achievements accepted by the Eye Care Department’s Admission Committee as equivalent.

In all cases, the Admission Committee of the Eye Care Department will be the sole and final judge of such applications. The Admissions Committee consists of two to three members of the department who consult with the Registrar. The Admission Committee will investigate and scrutinize all applications. The decisions of the Admission Board will be communicated in writing and should not be presumed until such a decision has been communicated.

Units Offered

Semester 1

EC 301 Essential Eye Care

EC 302 Refraction

EC 303 Operating Theatre

EC 309 Clinical Experience

 

Semester 2

EC 311 Clinical Rotations

EC 304 Community Eye Care

EC 305 Eye Health Promotion

EC 306 Quality Eye Care Management

Program Unit Descriptions

EC 301

EC 301 Essential Eye Care- 10 Credit Points

This unit aims to provide the graduate with the essential skills, knowledge adn attitudes for the provision o fhigh quality curative, preventative and promotive eye care. This includes the detection and management of conditions potentially threatening to vision. This unit will focus on those aspects of patient-centred eye care, through effective communication, clinical investigations and effective management of emergency situations.

EC 302

EC 302 Refraction - 10 Credit Points

This unit aims to provide graduate with essential skills, knowledge and attitudes for the provision of basic spherical refractive services and spectacle provision, to ensure satisfactory vision for a person's specific visual requirements. The Refraction Unit is an intensive training period for concepts of refractive error and basic refraction techniques, followed by clinical application through patient encounters.

EC 303

EC 303 Operating Theatre - 10Credit Points

This unit aims to provide the graduate with the essential skills, knowledge and attitudes for the provision of high quality services in the operating theatre to ensure the best outcome from surgical managment of eye health anomalies. This may include the preparation for assistance during and post operative care for ophthalmic surgical procedures. The Operating Theatre Unit is intended as an intensive training period for the concepts of ophthalmic operating theatre protocal, with skills and knowledge implemented and refined in a clinical setting.

EC 309

EC 309 Clinical Experience -  10 Credit Points

Under supervision the students will implement their clinical skills by examining, refracting and providing eye care. Application of clinical skills will allow students to transfer their theoretical skills. The practical rotation will offer the students the opportunity of seeing a wide range of eye conditions. This unit provides clinical experience and practice for the students to consolidate the knowledge and skills they have learnt in EC501 Essential Eye Care and EC502 Refraction 1 and will equip them to practise comprehensive eye care and empower graduates of the course to practise autonomously. In addition, the community will benefit from the eye care services provided by the students in the clinic and during outreach activities.

EC 311

EC 311 Clinical Rotations-  20 Credit Points

The unit is the largest and complements and completes the knowledge and skill taught in EC501 Essential Eye Care, EC502 Refraction 1, EC503 Operating Theatre, and Eye Care 507 Refraction 2 by providing practice in the examination and car of patients presenting to an eye clinic. The students will undertake clincial rotations at the Modilon Eye Clinic (or other approved eye care setting) of at least 200 hours. Under supervision the student will implement tehir clinical skills by examining, refracting and assisting in the operating theatre. Application of clinical skills will allow students to transfer their theoretical skills. The practical rotation will offer the students the opportunity of seeing a wide range of eye care conditions, and under supervision deal with more complicated cases. This balance between theory and practise will equip them to practise comprehensive eye care and empower graduates of the course to practise autonomously.

EC 304

EC 304 Community Eye Care - 10 Credit Ponts

This unit will bring focus of the provision of eye care from the individual patient to the community and wider population. The unit will cover the impact of blindness and visual impairment on a global scale, including the quality of life, economic and social burdens on an individual and society. It will involve critical analysis of the barriers that people face to accessing eye care, with particular focus on gender and poverty in the PNG context. During the unit, students will be required to analyse the most effective and appropriate ways of providing sustainable eye care services at the community level, involving formation of community partnerships and integration of eye care into primary health care services.

EC 305

EC 305 Eye Health Promotions

This unit will address the concept of eye health promotion by placing emphasis on the influence of beliefs, values, perceptions, attitudes and social structures within the community on health behaviours. The unit aims to provide the student with an understanding that effective health promotion requires community development and empowerment and a healthy setting in which the achievement of health is possible. The unit will cover the essential skills, knowledge and attitudes necessary to provide high quality, culturally sensitive information, education, communication and supportive services in order to promote individual and community eye health, the prevention of eye problems and an increased awareness of eye care.

EC 306

EC 306 Quality Eye Care Management

This Unit develops the graduate eye care provider’s ability to facilitate the management of the provision of high quality, comprehensive care. This includes the planning, development and management of eye care services and information and financial systems. The unit emphasises the requirement for acceptable, efficient and equitable eye care service delivery. During this unit, strategies for the planning and implementation of sustainable services will be discussed.

Advanced Diploma in Emergency Medicine

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Program Description

The Advanced Diploma in Emergency Medicine is a two-year flexible learning program that is designed for health extension officers, nurses and doctors who wish to enrich their working knowledge and skills in order to become highly successful health workers in the service of their country in the diagnosis stabilization, treatments and or referral of patients.
It prepares participants competencies to manage a range of emergency medical situations that may occur in Papua New Guinea.

The program covers the management of trauma, and pediatric emergencies, medical emergencies, obstetrics, gynecology and psychiatric emergencies/ One-week intensive residential programs begin each semester, followed by studies and practical activities in distance education mode.



Study Mode and Location

Part time (block mode) on Campus, Divine Word University, Madang

Requisites to complete the award

Achievement of 80 credit points.

Entry Requirement

Applicants are required to be employed, have completed a minimum of a Diploma in General Nursing or Health Extension and must be recommended by a sponsoring organization. Enquiries and application should be made by contacting the Enrolment Officer, Flexible Learning Center, DWU Madang.

Units Offered

Semester One

HE 421A  Management of Trauma   

HE 421B Workplace Management of Trauma project 
  
HE 422A Management of Pediatric Emergencies

HE 422B Workplace Management of Pediatric Emergencies

HE 423A Management of Medical Emergencies

HE 423B Workplace Management of Medical Emergencies

HE 424A Obstetrics and Gynecology & Psychiatric Emergencies

HE 424B Workplace Obstetrics & Gynecology Emergency project



Program Unit Descriptions

HE 421A

HE 421A Management of Trauma  -10 Credit Points

The management of trauma introduces a systematic, internationally recognized approach to the assessment and treatment of injured patients. It includes the primary trauma care course with an emphasis on basic life saving trauma care with minimal resources. Morbidity and mortality from trauma due to industrial, road or natural disasters can be reduced with early and effective intervention. Lectures and practical skill stations provide basic knowledge and the opportunity to put the theory into practice via simulated scenarios. Participants consider issues of personal safety, injury prevention, domestic violence, workplace organization, disaster planning and patient transfer.

HE 421B

HE 421B Workplace Management of Trauma Project - 10 Credit Points

A written project done during the semester and handed in for marking is to include ten trauma case studies, an injury prevention project, statistical analysis of trauma presentations in the work place, and the development of local emergency resource information.

HE 422A

HE 422A Management of Pediatric Emergencies -10 Credit Points

Management of Paediatric Emergencies includes the three day Emergency Triage Assessment and Treatment (ETAT) course published by WHO in 2005. This introduces a systematic ‘ABCD’ approach to recognizing and managing severely ill children regardless of the specific diagnosis. The course material is detailed in the WHO Handbook ‘Hospital care for Children’ and is an expansion of the IMCI (Immediate management of childhood illness) that is used widely in PNG. The IMCI steps are reviewed in the course. Additional material includes management of common conditions such as asthma and snakebite, child and neonatal resuscitation, transport issues and child abuse.

HE 422B

HE 422B Workplace Management of Pediatric Emergencies -  10 Credit Points

Workplace activities may include five written case presentations, implementation of an ETAT description of current triage system, collection of statistics from the work place (death rate under 5 and deaths within 24 hours of hospital admission); how ETAT can be implemented in your work place; and Internet based research of any paediatric related topic using recommended resources (WHO Child and Adolescent Health, Royal Children’s Hospital Melbourne Clinical guidelines etc.).

HE 423A

HE 423A Management of Medical Emergencies  -  10 Credit Points

This unit on the management of medical emergencies reinforces a systematic approach to the sick adult based on similar principles to the trauma and paediatric units HE421 and HE422.

HE 423B

HE 423B Workplace Management of Medical Emergencies -  10 Credit Points

Students undertake a written project during the semester comprised of five case studies of emergency cases, with 200 – 300 words per case on the presenting illness. An algorithm for basic and advanced life support, modelled on the algorithms issued in the course (2006 Australian resuscitation guidelines) is to be produced in poster form and displayed at the place of work for all staff members at the students place of work in the resuscitation area close to the defibrillator. A copy of the guideline, with pictures demonstrating arrest rhythm is to be handed in for review.

HE 424A

HE 424A Obstetrics and Gynecology & Psychiatric Emergencies -  10Credit Points

Students gain confidence in their ability to anticipate, assess and manage obstetric and gynecological emergencies, and identify the need to transfer patients to centres of definitive care. The psychiatric component will focus on the emergency management of the violent or agitated patient including drug and alcohol related psychosis as well as schizophrenia, other mental illness and organic psychosis. The concept of risk stratification and management of self-harm and suicide will be explored.

HE 422B

HE 424B Workplace Obstetrics and Gynecology Emergency Project  -  10 Credit Points

This practical component is competency based and governed by specific procedures verified under supervision. A written project is to be done during the semester and handed in for marking to complement the practical attachment, e.g. case study, retrospective study based on data available, or prospective study on a specific topic of interest.