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Summary
Fiona is a pioneer of the Tourism & Hospitality Management Bachelor Program of Divine Word University, Madang. After graduating from Divine Word University she worked in the various sector of the Tourism & Hospitality industry from hotels to car rental including the airline industry.
She has a Masters in Management Studies (Tourism & Hospitality) from University of Waikato in New Zealand. Postgraduate Certificate in Higher Teaching and Learning from Divine Word University and Doctor of Philosophy in Commerce and Management, James Cook University, Australia.
Fiona is also an alumni of Australia Awards Women's Leadership Initiative, Leadership and Mentoring Program (South Pacific Region). She was also the treasure for PNGAAA Madang Chapter in 2015. In 2015 she was acting as the Head of Department for Tourism & Hospitality Management, Divine Word University before taking up further studies in 2016.
Research Projects:
Teaching
Units that she taught and can teach:
- Undergraduate Social Research
- Hotel Operations
- Principles of Marketing
- Recreation and Community Development
- Destination Management and Marketing
- Tourism Issues
- Organisational Behaviour
Experience
Current Designation
Head of Department
History of Employmet
10 years of industry experience with hotels, airlines and car rental before venturing into the academia world.
Awards
EDUCATION
AWARDS & HONORS
- Came second, PhD Three- minutes thesis competition, College of Business, Law and Governance, James Cook University, Australia.
- Recipient of the Australian DFAT research conference grant.(2019)
Presentations
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Presented at Hilton Hotel, Port Moresby, (2021). PNGAAA Biannual Conference, Reviving tourism in the new normal by Fiona N'Drower
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Presented during Tourism Webnar, Townsville, Australia, (2021). Sustainable staycations for small community destinations. The potential of staycations in Papua New Guinea by Fiona N'Drower
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Presented at FBI Research Symposium, Divine Word University Collaborative tourism and decision making at the village level, December 2021
- Presented at the 2nd FBI Research Symposium,’ Melanesian Research Framework: A rural tourism perspective’ December 2020, Divine Word University, Madang, PNG.
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Presented at Research Development Impact (RDI) Conference ‘Collaborative and Inclusive Leadership at the Local Level’ March 2019, La Trobe University, Melbourne, Australia. Recipient of the Australian DFAT research conference grant.
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Presented at the PNG Impact Conference “Developing an indigenous research methodology for Papua New Guinea” December 2017. University of Papua New Guinea and James Cook University Twinning Partnership, held in Port Moresby, PNG.
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Presented at the 16th Annual Waikato Management School Student Research Conference, Hamilton, New Zealand. Research study “Sustainable tourism practices in Madang Province, PNG”, October 20212.
Publications
- Gahare, H. & N’Drower, F. (2021). Social capital a means of enhancing rural tourism: A Papua New Guinean perspective. E Journal of Informatics, 4
- N'Dower, F., Moscardo, G., & Murphy, L. (2021). " Tourism Brings Good Things": Tourism and Community Development in Rural Papua New Guinea. Tourism Review International, 25(2-3), 229-245.
- N’Drower, F. (2014). Sustainable rural tourism practices in Madang Province, PNG. Contemporary PNG Studies: DWU Research Journal, 20 (1), 90-102
Supervision
Under-graduate research
- Impact of informal and formal Small business enterprise (SMES) in Solomon island, Malaita province and most especially in BAEGU ASIFOLA Contingency (BAC) by Eddie NIUBONGINA (2021)
- Factors affecting the cash flow of informal business sectors in Southern Highlands Province: A case study of Mendi Munhiu District by Solomon OPE (2021)
- Women in Business: Level of Participation in Western Highlands Province by Serah PAINE (2021)
- Influences of Managerial Leadership Styles and Behaviours for Organisation Success by Gabriel PANGIAU (2021)
- Boosting local vegetables (broccoli & cauliflower) in Tambul district (W.H.P) for small and medium enterprise (SMEs) in terms of development and sustainability by Jacqueline PAUL (2021)
- Investigating the level of customer satisfaction with the use of mobile banking services: A perspective of Bank South Pacific (BSP), Port Moresby by Nadia RENSON
- Challenges faced by managers in managing organizational behaviour in Cocoa Board of PNG, Kokopo, East New Britain Province by Cyrene SARAGUM (2021)
- A case study on motivation and its impacts on performance within British American Tobacco (BAT) Madang by Pamela SAWERA (2021)
- Causes and consequences of financial reporting fraud in PNG: Through the eyes of Port Moresby- based accountants and auditors by Laura Talin MARKIS (2021)
- Common gender discrimination issues in a workplace: A case study on selected companies in Lae by Sylviah REX
- Crime and its impacts on businesses: Perspective of business houses in Alotau, Milne Bay Province by Norah YAFALIBUBU
- Employee motivation and its effect on employee performance in banks operating in PNG: A case study on BSP and BPNG using secondary data by Nickson LAHUI
- Female employees: An evaluation of the opportunities and challenges of female employees in Asian- owned retail shops within Madang town by Kimberly MORRISH
- Impacts of COVID-19 pandemic on employees’ spending habits in Madang Urban by Deanise SAWIMBORI
- Impacts of motivational factors that affect the performance of teachers at the primary level. A case study in Mt. Hagen urban primary schools by Bernadette MATIT
- Impacts of public service delivery in Daru Urban LLG, South Fly District by Christopher WAENA
- Investigating advertisement strategies by supermarket shops in Lae that are deemed to be effective by Fred Yamoria
- Non-compliance of minimum wage in Lae City by trade stores by Emelda Talabe
- Economic effects of Coffee Berry Borer on small-scale local farmers and the coffee industry in Goroka District by Tina Tumba
- Impacts of introducing the electronic fiscal device in generating GST revenue for the Government by Gau Arua
- Socio-economic impacts of personal income tax: Case study of employees in formal sectors in NCD by Tina Tumba
- Impacts of low-wage payments on employees within the retail sector in Wewak by Jeremy AKA
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